South Lanarkshire Leisure & Culture

Location: South Lanarkshire, Scotland

No of centres: 12 (including Dollan Aqua Centre, Hamilton Water Palace and East Kilbride Ice Rink)

Sportmax client since: 2007

Services: Bespoke retail displays across all 12 centres offering a range of wet and dry products. Sportmax also provides SLLC personalised swim packs which include an SLLC branded swim bag and junior goggles.

Key fact: SLLC has seen a 14.6% increase in the cost of sales across all centres from 2015 to 2016

Sportmax have provided retail stock to GO Gateshead for a number of years. From the outset we have found them to be incredibly professional and easy to work with. Their stock management process is efficient and responsive, and the advice and guidance they have provided have been intrinsic to increasing our sales. For any organisation seeking the same, look no further than Sportmax.

Lynn Littler

Business & Community Development Manager

“We have been working as a key partner with Sportmax for close to ten years, in that time we have reviewed our approach to retail sales and customer services and in conjunction with Sportmax, put in place an innovative, low risk solution, that provides a comprehensive range of both wet and dry site leading branded sports products, competitively priced and professionally displayed. A recent review of retail sales confirms significant increases in new sources of income. We would have no hesitation in recommending the company and its approach to providing a retail sales solution.”

Michael Wright

Head of Retail

“Lagan Valley LeisurePlex and Sportmax have worked together for a number of years. During this time, we have seen a vast increase in our retail sales, which has undoubtedly been due to the wide range of products we now offer customers. Sportmax offer merchandising and display solutions that are second to none – how great our shop looks has also aided the increase in sales.
Ross, Kirsty and Dee are extremely knowledgeable about the products and displays that they offer, and are an absolute pleasure to work with. We would highly recommend Sportmax to other companies within the leisure industry and look forward to our continuing partnership with Sportmax.”

Chantal McCrea

Senior Retail and Administration Co-ordinator, Lagan Valley LeisurePlex

“Edinburgh Leisure has partnered with Sportmax since March 2012, when they installed our retail display at the newly refurbished Royal Commonwealth Pool. Our retail income at the “Commie” in the first year of operation was double what we had seen prior to its closure. As a result of the performance there, we moved to expand our relationship with Sportmax to cover all ten of our “wet” sites. The relationship with Sportmax and Speedo has been a very positive and fruitful one for Edinburgh Leisure.”

Andrew Forrest

Commercial Development Manager

“We are all super pleased with the recent refit at Queens Park Health & Fitness. The black background really makes the Sportmax products stand out and totally compliments the Go Active Corporate colours. The whole area provides a great impact when walking in to the building and we can’t wait for our other sites to have their upgrade in the near future. As always the friendly Sportmax team have shown efficiency and reliability with the improvements; nothing is too much trouble, and we look forward to a continued and valued partnership.”

Beth McCartney

Go Active Co-ordinator, Queens Park Health & Fitness, St Helens Council

“I have been delighted with the partnership we have established with Sportmax since January 2015. As Operations Manager I was keen to ensure that York Sport was associated with offering quality products and the arrangement we have with Sportmax enables us to offer just that; brands such as Speedo are instantly recognisable and add value to our organisation.

The custom-made displays not only look amazing but they have also increased our retail space by a third enabling us to expand the range of items on offer. As a result, monthly sales are up considerably compared to previous years.

The detail and professionalism provided by Ross and the Sportmax team has been second to none and I would highly recommend them to anyone wishing to develop their retail provision.”

Ashley Smith

Operations Manager, York Sports Village

“Sport Aberdeen has enjoyed a close partnership with Sportmax which has helped to develop a strong retail edge to our goods for resale offer. Through this partnership, Sportmax have comprehensively improved our displays and our approach to merchandising across all our venues. This has paid significant dividends in terms of increased revenue, profitability and brand identity through bespoke Sport Aberdeen branded displays.

Sportmax is however more than just a supplier of products; they help with the whole retail process. This includes on-going staff training and promotional activity and they have helped to enhance our own internal stock control processes and auditing systems.

They truly have a “no quibble” policy, are quick and efficient in responding and have effectively supported our business with a sales model that is attractive to operators.”

David Selkirk

Group Operations Manager, Sport Aberdeen

“South Lanarkshire Leisure & Culture have been working as a key partner with Sportmax for close to 10 years; in that time we have reviewed our approach to retail sales and customer services and in conjunction with Sportmax, put in place an innovative, low risk solution, that provides a comprehensive range of quality sports products, competitively priced and professionally displayed. A recent review of retail sales, confirms significant increases in new sources of income. We would have no hesitation in recommending the company and its approach to providing a retail sales solution.”

Gerry Campbell

General Manager, SLLC

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